Get an error at checkout with Gift Card

Submitted by Anonymous Athlete on Tue, 11/16/2010 - 09:21

User Support

I am getting the following error when I checkout using a gift card in the coupon code.

"We're sorry. An error occured while processing your order that prevents us from completing it at this time. Please contact us and we will resolve the issue as soon as possible"

I received a receipt showing that my order was received. Is everything ok?

Order is processed Successfully

Submitted by The Athlete Village on Tue, 11/16/2010 - 09:41.

We are currently experiencing a bug that shows this error message. The order is, however, successfully processed. If you have any questions about your order or want to confirm that it has been received, feel free to email us at info@theathletevillage.com.

We are working hard to get this resolved.

Thanks for the note.